Returns & Exchanges
At JNJ Gifts and More, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a refund.
Ship the Item
Affix the provided shipping label or use a carrier of your choice to send the package back to our processing facility.
Receive Your Refund
Once we receive and inspect your item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing